FAQs

Frequently Asked Questions - agent

FAQs - agent

When you see this warning it means the QuartzDesk JVM agent has not been installed on the JVM the Quartz scheduler connection points to.

The QuartzDesk JVM Agent is required by some of the advanced QuartzDesk features. When the JVM agent is not available, these features cannot be used and are disabled in the QuartzDesk GUI.

Steps to fix the problem:

  1. Edit the Quartz scheduler connection to see which JVM and Quartz scheduler instance the connection points to. The target JVM can be identified using the host and port. The Quartz scheduler instance can be identified using the Quartz scheduler object name.
  2. Make sure the QuartzDesk JVM Agent is installed on the target JVM. For installation details, please refer to the QuartzDesk JVM Agent Installation And Upgrade Guide available for download in Installation And Upgrade Guides.
  3. Close the warning dialog and repeat the original action.

When you see this warning it means the version of the installed QuartzDesk Web Application is not compatible with the version of the QuartzDesk JVM Agent installed on the JVM the Quartz scheduler connection points to.

QuartzDesk platform requires the major and minor version numbers of all QuartzDesk components (QuartzDesk Web Application, QuartzDesk JVM Agent, QuartzDesk Public API Library) must match. For details, please refer to the Versioning & Compatibility page.

Steps to fix the problem:

  1. Edit the Quartz scheduler connection to see which JVM and Quartz scheduler instance the connection points to. The target JVM can be identified using the host and port. The Quartz scheduler instance can be identified using the Quartz scheduler object name.
  2. Make sure the correct version of the QuartzDesk JVM Agent version is installed and enabled on the target JVM. For installation details, please refer to the QuartzDesk JVM Agent Installation And Upgrade Guide available for download in Installation And Upgrade Guides.
  3. Close the warning dialog and repeat the original action.

When you see this warning it means the license edition used for the QuartzDesk Web Application is not compatible with the license edition used by the QuartzDesk JVM Agent.

QuartzDesk platform requires the license edition of the QuartzDesk JVM Agent to be the same or higher than the license edition of the QuartzDesk Web Application. For example, if you are running the QuartzDesk Web Application with the Standard edition license, then the QuartzDesk JVM Agent edition license must be either Standard, or Enterprise.

Steps to fix the problem:

  1. Edit the Quartz scheduler connection to see which JVM and Quartz scheduler instance the connection points to. The target JVM can be identified using the host and port. The Quartz scheduler instance can be identified using the Quartz scheduler object name.
  2. Make sure the QuartzDesk JVM Agent uses a matching, or higher license edition then the QuartzDesk Web Application. For license installation details, please refer to the QuartzDesk JVM Agent Installation And Upgrade Guide available for download in Installation And Upgrade Guides.
  3. Close the warning dialog and repeat the original action.

No, you can use the same license key that you use for the QuartzDesk Web Application installation.

TAGS: license