FAQs

Frequently Asked Questions - upgrade

FAQs - upgrade

Yes, it is perfectly possible. The upgrade process is depicted in the following picture:

Upgrade Standard Edition License to Enterprise Edition License

To upgrade you will need to purchase a new replacement enterprise edition license for a discounted price. The discount is proportional to the length of unused SW Maintenance of your existing standard edition license. Please contact us prior to upgrading so that we can give you a special discount coupon code that you will redeem in our online eshop to receive the replacement enterprise edition license for a discounted price.

The actual formula to calculate the upgrade price is:

Enterprise Edition License Price - ( Standard Edition License Price / 365 ) * Number of Unused SW Maintenance Days of the Standard Edition License

Please note that the SW Maintenance of the replacement enterprise edition license will start on the day on which you purchase the license and will end 12 months after that. Therefore, with the upgrade we automatically extend your original SW Maintenance - see the picture above.

TAGS: upgrade